May 18, 2025
We’ve rolled out a couple of highly requested updates to make scheduling faster and reporting easier to use.
Scheduling
Copy Shifts in Seconds
You can now copy a shift to another day or employee without re-entering everything.
Here’s how it works:
Open a shift and select Copy to… from the menu
Or right-click a shift to quickly copy and paste
Choose a new date, even outside the current week
Optionally assign it to a different employee
The copied shift keeps all details:
Time and job
Breaks and notes
Any other shift settings
Once copied, you’ll see a quick confirmation with a shortcut to jump straight to that date.
This makes it much faster to build schedules, especially when repeating common patterns across days or weeks.
Download Time Card Exceptions to CSV
You can now export the Time Card Exceptions table directly from the Schedule Overview page.
Click the download icon in the table header
Export the data to CSV in one click
This makes it easier to review, share, and dig into exceptions like early clock-ins, late clock-outs, and missed punches outside of Expressway.
May 12, 2025
Analytics Updates
Reporting and KPI Enhancements
We’ve expanded reporting and KPI capabilities in Analytics to give you better visibility into store performance.
Schedule Status Report enhancements:
Added a forecast column for better context
Added time-of-day delivery selection for emailing the report. Because this report does not rely on overnight polling, you can now choose when it’s delivered, making it easier to align with your daily routines
Auto Clock Out Report: Identify employees who may have missed clocking out
New KPI metrics available:
VOG and Heart Hanks
These likely-to-return and complaint metrics, and can now be added to your KPI reporting within Analytics
Reach out to Support to have these metrics enabled for your organization
These updates make it easier for operators and above-store leaders to monitor performance and stay ahead of issues.
Scheduling Updates
Announcements
We’re introducing Announcements (one-way messaging) in Scheduling to help teams communicate clearly across locations.
Managers and above-store leaders can now create, share, and track announcements in one place.
What’s included:
Create and manage announcements with targeted recipients
Track who has seen each announcement
View detailed “Seen by” lists for better visibility
Access Announcements directly from the main navigation
This gives operators a centralized, trackable way to keep teams informed across stores.
Schedule Visibility and Usability Improvements
We’ve made several updates to make schedules easier to read and act on during day-to-day operations.
Shift details on hover: Quickly view key shift info without opening the modal
Shift note indicators: Easily spot shifts that include notes
Minor identification badge: Managers can now quickly identify when an employee is a minor, both on the schedule and in the employee profile
Time-off blackout indicator: See restricted time-off periods directly in the header
Manager override for time-off restrictions: Managers can override restrictions when needed
These updates help GMs and supervisors move faster while keeping important context visible during scheduling.
Schedule Accuracy and Insights
We’ve added improvements to keep schedules aligned with forecasts and labor performance.
Forecast locking: Forecast values are now locked once a schedule is submitted or published, ensuring consistency in reporting
Average hourly wage card updates: Now shows scheduled, actual, and the variance between them
This helps operators better understand how schedules are performing against plan and make adjustments with confidence.
User Management Improvements
We’ve made it easier to set up employees with the right access from the start.
When adding a user account for an employee in Scheduling, you can now select their permissions during setup.
Grant access based on what the employee needs, such as Scheduling only or access to Inventory
Ensure the right people have the right tools without extra setup later
This helps streamline onboarding and keeps access aligned with each employee’s role in the store.
UI Enhancements
We’ve made small updates across the app to improve clarity and consistency.
Improved indicators and badges across scheduling and reporting
Updated visual patterns for a cleaner, more consistent experience
This structure should make it much easier for franchisees and operators to quickly scan what matters
December 1, 2025
Compact View for Day Schedules
We’ve added a new Compact view option in Day view to let you see an entire day’s schedule without scrolling.
All shifts on one page with minimal spacing for quick review.
No employee or job grouping—all shifts appear in one continuous lane, ordered by time.
Limited spacing between shifts for maximum density while preserving readability.
Displays employee name and job on each shift.
Print Day, when in the compact view, uses this same compact layout.
Access it under More Actions → View Options → View by → Compact.
Improved Time Selection Dropdowns
When adding or editing a shift in Scheduling, the time selection menus now open directly to the currently selected time, reducing unnecessary scrolling.
The dropdown scrolls automatically to the selected time.
The selected value is highlighted by default.
If no time is set, the list opens from the top.
Behavior is consistent across all time fields in the app.
This small change saves clicks and matches the smooth experience found in tools like Google Calendar.
User Activity Report Enhancements
We’ve upgraded the User Activity report in Analytics for better clarity and usability.
Grouped rows: Each user now appears as a parent row showing their total event count.
Expandable child rows: Click to see detailed activity for that user.
Totals in exports: Event counts per user now appear in exported files.
This makes it easy to spot your most active users and review their activity in one place.
Simplified Filter Flow for Reports
We’ve redesigned how you add and edit filters to reports in Analytics to make it faster and easier.
New “Filter by” modal replaces the old multi-step flow.
Step 1: Pick a field.
Step 2: Choose a condition and value, with the input type matching the field (list, number, etc.).
One filter per session for a cleaner workflow.
Click filter chips to edit or remove them directly.
This new flow keeps filters simple, relevant, and quick to adjust without clutter.
September 30, 2025
Sales Coverage by Job Report
We’re introducing a new Scheduling report that shows how much of a day’s sales are covered by a specific job role.
Operators can now compare plan vs. reality with side-by-side metrics for projected coverage and actual coverage, along with the associated scheduled and worked shifts.
Key details:
Drill-up rollups: View coverage by day, then roll up to location, district, region, and company.
Coverage definitions: Based on sales during minutes when shifts (scheduled or worked) exist, without double counting overlaps.
Filters: Location hierarchy, date presets (matching Schedule Performance), and job selector.
Layout: Matches the familiar Schedule Performance report format.
Future dates: Actuals display a dash “–” when worked punches aren’t yet available.
This makes it easier to answer: Were the right jobs staffed during the right sales windows?
Target Editing Permissions in Analytics
We’ve updated how targets can be edited to reduce bottlenecks and keep accountability clear.
Store managers can only edit the targets they created.
Supervisors and above can edit any target within their scope of stores.
This ensures supervisors maintain flexibility, even when personnel change, while store managers remain accountable for the goals they own.
Schedule Status Report
Above-store leaders can now see schedule health at a glance with the new Schedule Status report.
Each location appears in its own row with:
Status (based on schedule status badges)
Adjusted forecast
Target (labor % or SPLH)
Budget usage (green under budget, red over budget)
Labor % and SPLH
Action button to jump directly into the schedule
Scheduling App Targets Synced with Analytics Targets Module
Targets now stay consistent across Scheduling and Analytics.
When a labor % or SPLH target is set in Scheduling—whether through Store Settings or company-level Labor Model—it automatically syncs to the Targets module.
Scheduling remains the source of truth: targets set there take priority and can only be edited from Scheduling.
Schedule Performance Report
We’re adding another new Scheduling report: Schedule Performance.
This gives a weekly view of key scheduling metrics across the organization, with rollups from store to district, region, and company.
Daily totals: Break down each week by day.
Expand/Collapse all: Navigate easily between summary and detail.
Familiar layout: Mirrors the summary view of the KPI Snapshot.
Together with the new Schedule Status and Sales Coverage by Job reports, operators now have a complete suite of Scheduling insights to track plan vs. performance.
September 24, 2025
Day View Print Layout and Options in Scheduling
We’ve updated the print experience for schedule day view:
Landscape orientation: Day view printouts are now formatted in landscape for better readability.
New options: You can include daily totals and labor metrics in the printout, similar to what’s already available in week view.
Week view remains in portrait orientation.
Visibility Toggle for Jobs
We’ve added more control over which jobs appear in scheduling.
On the Jobs page in the settings modal, each job now has a visibility toggle:
By default, all jobs are visible.
If a job is toggled off, it will no longer appear in the View by Job layout or in the Add/Edit Shift job selection menus.
This allows operators to simplify their scheduling views by hiding roles that aren’t currently relevant.
September 19, 2025
Day Navigation from Week View Header
We’ve made it faster to jump between week and day views.
Click any day header in week view to instantly open that date in day view.
Forecast Metrics in Schedule Overview Email
We’ve updated the Schedule Overview Report email with new metrics and clearer formatting.
New forecast metrics included for each store:
Adjusted Forecast
Actual Sales
Accuracy %
These updates make the email more informative at a glance.
Drag-and-Drop Sorting for Jobs
Jobs can now be reordered with drag-and-drop on the Jobs page in the settings modal.
The custom order you set defines how jobs appear in the View by Job layout in scheduling.
Easily group similar roles together or keep the most commonly scheduled jobs at the top of the list.
This gives teams more control over how jobs are organized in scheduling.